Customer satisfaction is not just a goal here at American Crane & Equipment Co. (ACECO) — it’s at the heart of everything that we do. We understand that every business relies on equipment that is reliable, efficient, and supported by a team that truly cares. Our mission is simple – to make your life easier by delivering exceptional products and services that you can count on.
Why Choose American Crane & Equipment Corporation?
When you partner with ACECO, you’re choosing more than just a supplier. You’re choosing a team of dedicated professionals who are committed to your success. Here’s what sets us apart:
Adherence to Schedule: We know that time is money, so we ensure that every project is completed on time—no delays, no surprises.
Consistent Quality: Whether it’s product manufacturing or service delivery, we never compromise on quality. Our engineers are experts in electrical, mechanical, and structural design, and they work together to deliver top-notch solutions.
Comprehensive Service Options: Our customer experience doesn’t stop at the sale. We provide a full range of services, from installation to maintenance, ensuring that your equipment continues to perform at its best. Our services include load testing, product support, outage support, retrofits and upgrades, spare parts, OSHA and other inspections and custom fabrications.
Our Mantra: GRIT Matters
At ACECO, we live by a mantra that defines our approach to work: GRIT Matters. Every member of our team – engineers, salespeople, and support staff – brings Heart, Perseverance, and Integrity to everything that we do. We combine years of industry expertise with a wealth of engineering, design, and manufacturing knowledge to deliver solutions that make your job easier and more efficient.
Our team believes in the power of hard work and integrity, and we are committed to delivering the best products and services to ensure your operations run smoothly.
Exceptional Customer Support: Always Here When You Need Us
We understand that downtime is costly, which is why our customer support doesn’t stop after the sale. We’re here for you around the clock with services that keep your operations up and running, no matter the time of day or night.
24/7 Emergency Service: We offer round-the-clock support for urgent issues to ensure that your operations aren’t halted by equipment failure. We offer 24/7 service for all our clients’ overhead crane and hoist needs, including OSHA inspections, preventative maintenance, and emergency repair.
Parts Department: Our dedicated team helps you quickly source the parts and equipment that you need to keep your crane systems running efficiently. We’ll address unique applications by answering questions about crane sizes, replacement parts, and tailored equipment solutions.
Service Department: We employ certified crane inspectors, welders, expert riggers, and fitters, ready to handle everything from emergency calls to routine maintenance, repairs, and inspections. Regular crane and hoist maintenance minimizes unplanned downtime, prevents costly OSHA violations, and ensures worker safety.
Sales Department: Looking to expand your fleet or upgrade your equipment? Our knowledgeable sales team can help you find the right crane or hoist for your specific needs.
Our Commitment to Delighting Our Customers
ACECO has earned a strong reputation for delivering reliable, high-quality equipment and outstanding customer service. Our team is always focused on making your job easier, whether through expert product support, custom solutions, or emergency service when you need it most. With ACECO, you get more than just equipment – you get a trusted partner dedicated to helping your business thrive.
Let us help you streamline your operations and ensure your equipment is always up to the task. We’re here to support you, every step of the way. Reach out to our team to get started.